See VMware Consolidated Backup for what is supported. Not supported for other applications. Virtual Appliance Packaging of UC apps upgrade to 8.x software version on the bare-metal server, fresh install 8.x software on VMware / UC on UCS. Follow UCS DIMM population rules for 6x16GB=96GB (ignore options like Memory Mirroring). Amazon Web Services [AWS], Microsoft Azure, Google Cloud Platform and others are not supported). Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. This content has been moved to Cisco Collaboration Infrastructure Requirements. For more details, see. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. VM configurations with 2 virtual disks use them as follows: vDisk 1 = Operating System + app binaries. a "fully qualified" ESXi version has at a minimum a major release and a minor release, plus possibly a maintenance release, patch(es), and versions for "VMFS", "vmv" and "VMware Tools" (e.g. See www.dmtf.org for details on the Open Virtualization Format, which describes an OVF Package (a directory of files describing a virtual machine's configuration) and an OVA Package (single tar file containing an OVF Package). Destination physical server must not end up with over-subscribed hardware after the migration. UC apps continue to use existing methods of software installation and upgrade. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Cisco Unity Connection 10.5 and later Softswitches Do not expect equivalence. Does not protect vs. faults with the SAN or network hardware. 7.x of UC apps with VMware vSphere on limited 3rd-party servers), see the following links: The vmv represents the version of virtual hardware. The only supported scenario is a manual move to a different server, e.g. So we will align with BE7000H (M5) and instead spec 192 GB. Method 1: CLI command via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. License Comparison- Shipping "NIC teaming") are permitted where supported by VMware Compatibility Guide and the network hardware/software providers' instructions. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. Some counter-examples (non-exhaustive): E.g. Support means isolation of symptoms to application-internal or something external such as (non-exhaustive) the hypervisor, physical hardware, the network, the phone/endpoint, etc. Supported capacity and co-residency rules for UC must be followed before and after the migration. Cisco/VMware testing identified an issue specific to use of ESX with real-time applications such as Collaboration that is resolved by using ESXi (the console OS in ESX uses cycles from the first CPU in the system (CPU 0) which results in erratic behavior of the real-time software components). Not supported. Monitor the virtual machine console from the vSphere Client to see the system status. With multiple physical ESXi hosts connected to the same network shared storage, this can be used to perform: Similar to adding/removing physical hardware to/from a physical server, you can add/remove virtual hardware (vCPU, vRAM, vDisk, vNIC, etc.) Otherwise same guidelines as for RAID5. . Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. Accelerate incident response with comprehensive visibility and control for your dynamic cloud environments in a single pane of glass. This example will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition 7000M (M5) appliance. UC apps continue to use existing methods of software installation and upgrade. Follow guidance from hardware provider. 9.0(1) and later Three HyperFlex nodes per site are sufficient to provide hardware redundancy. Scheduled uploads are around 250 IOPS for Publisher's VM only. Long Distance vMotion If you require any of these features, see VMware.com for editions comparison. In this one, Jim shows. Recall ESX and ESXi are architecture options for VMware vSphere releases prior to 5.0 (. IBM Cloud and others are not supported). Three rack servers per site are sufficient to provide hardware redundancy and geographic redundancy. upgrade to 8.x software version on the bare-metal server E.g. 1, 2 or 3 Minimum required memory is ~122GB. Cisco Collaboration System Release 12.7 features and application versions. Not supported. E.g. moving VM from ESXi host A to ESXi host B in another chassis, closet, building, etc. VMware Snapshots Supported Versions of VMware vSphere ESXi= 6.7, 7.0. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). The following applies to any use of vMotion with UC apps: Minimum required memory is 102GB. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Examples (non-exhaustive): Advanced features not included (vCenter, HA, vMotion, DRS, etc.). E.g. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. VMware Tools are specialized drivers for virtual hardware that is installed in the UC applications when they are running virtualized. 2 Not supported. When deployed on a BE6000S server, minimum supported version is 10.5(2), capacity is limited to 150 users / 300 devices and design must follow BE6000S requirements in. To change the VM configuration to 2vCPU, increase the CPU count(sockets) and not the number of cores. Not supported. https://courses.cbt.gg/securityIn this video, Jeremy Cioara covers installing the Cisco Unified Communication . Nightly backup (usually Publisher's VM only) is 50 IOPS. vSphere Storage Appliance (VSA) VMware Consolidated Backup (VCB) Method Updates are performed automatically. take a software backup Go back to: Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Follow HX DIMM population rules for 8x16GB=128GB. Any other type of public cloud offer (e.g. However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. For deployments of >1000 users or >2500 devices, some processors are not supported regardless of their base frequency even if the parent architecture is supported. (see www.cisco.com/go/ucsrnd for details). Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. See your hardware provider for guidance on how to meet application latency and IOPS requirements. This video demonstrates how to get Cisco CUCM up and running for a home and lab environments. It is important to understand that the UC application is not tied to the version of ESXi it is running on. Long Distance vMotion Plan to have 2+ hardware nodes for redundancy. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). Values greater than 2ms may cause performance problems. You can run a 3rd-party RAID calculator to double-check if two RAID5 volumes each with 7x300GB will accommodate. See also VMware Data Recovery and Copy Virtual Machine. UC apps continue to use existing methods of software installation and upgrade. Note: ESXi 6.0 only supports VMFS5. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Two HX Edge nodes are sufficient to provide hardware redundancy. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Cisco Collaboration applications do not support any 3rd-party public cloud infrastructure as a service (IaaS) offer. 9.0 and later See. Ephemeral spikes above application's indicated maximum with tiny duration and tiny frequency are expected, but spikes above the application's indicated maximum that are frequent, sustained and/or high-magnitude indicate a potential problem and are likely contributors to application symptoms. If you choose to use access options like VLAN trunking or link aggregation, multiple physical links may be required. The RAID controller (whether motherboard, PCIe, etc.) Distributed Resource Scheduler (DRS) See Resize Virtual Machine instead. Leave capacity headroom for expansion, change management and outage mitigation. restore from backup For storage, follow guidelines for local DAS. P2V tools are not supported. This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any . When deployed on other supported servers, use for publishers, subscribers, standalone TFTP, standalone multicast MOH nodes, ELM or PAWS-M. See documentation of those applications for details. larger VMs, more virtual HW options, etc.). This section only clarifies technical support for VMware vSphere ESXi features. See VMware High Availability for what is supported. Expressway, Cisco Meeting Server and TelePresence Management Suite have specific cases where non-virtualized / bare-metal is supported. Go back to: Virtualization for Cisco Unified Communications Manager (CUCM), VM Configuration Requirements For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. 5.0 U3 on UCS C220 M3 SFF, check the UCS interop matrix to see if any updates required before U3 will work on that hardware. This feature automates patching and updating of VMware vSphere hosts and Guest OS. UCM, IMP and CUC have caveated support (see With a particular supported major/minor version (such as ESXi 5.1) Application versions will indicate if any versions are not supported or have known issues. Active SWSS required - see Business Edition or Business Edition 7000 Ordering Guide (partner-level access). Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. CUCM Disaster Recovery System (DRS) - Backup and Restore, Manual and Automatic Schedule. Values consistently greater than 20-30ms are frequently performance problems for typical applications. Embedded Host Client in ESXi 6.7) is sufficient. You must also follow any compatibility instructions from your hardware providers for the server model, network elements and storage system you are using. E.g. C240 M5SX chassis will be used for up to 24 hard disk slots, which allows lower-cost HDD to be used (vs. SSD or NVMe) at high enough quantities to still meet application DAS guidelines (see Storage Requirements, Considerations specific to Local DAS). The system reboots twice. VMware Fault Tolerance No = the feature is not supported at this time - see Best Practices for alternatives, if any. NOTE: support varies by app and version. To properly shut down Cisco Unified Communications Manager, the command "utils system shutdown" should be run from the CUCM Command Line Interface (CLI . Many other possible supported hardware configurations exist. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. 4K max phones per cluster See the documentation for the UC application software or UC appliance software to see what is supported. Redundant network access links are permitted where supported by VMware Compatibility Guide and the hardware providers' instructions. mandatory when deploying on Tested Reference Configurations of Cisco HyperFlex (because HyperFlex management requires vCenter). Mobile+remote access and desktop+mobile softclients for 50% of users (to support WFH / roaming). For network, spec sheet indicates C240 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. VM's for Applications must be deployed from, Cisco UCS with local DAS and/or 3rd-party SAN/NAS (e.g. larger VMs, more virtual HW options, etc.). This feature automates patching and updating of VMware vSphere hosts and Guest OS. VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). Plan for a B200 M5 blade that emulates the specs of Business Edition 7000M (M5) appliance. NOTE: support varies by app and version. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. to/from a Virtual Machine (VM) via a software change in VMware's configuration interfaces. Intel Skylake 3100 Bronze, E5-1600v3, Intel Xeon Haswell E5-1600v3 are not supported). Customers who want to use less storage space must use the 1x110GB vdisk and a reinstall plus restore from backup is required to change from 2x80GB to 1x110GB. For details on "legacy" virtualization support (i.e. Not supported. Contact Cisco licensing operations/support if need PDF of license docs with license key, then see Business Edition 6000 or 7000 Installation Guide. Multi-cluster for CUC. Regardless of vSphere version, Cisco only supports ESXi with virtualized Collaboration products. This yields the following applications and application sizing: Follow design assumptions and best practices from Sizing in Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD. Not supported. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. With a particular supported major/minor version (such as ESXi 5.1) A Cisco Collaboration app will only specifiy a minimum maintenance release (e.g. In VMware documentation and monitoring tools like esxtop, this is also called "GAVG/cmd" (Guest Average Latency per command), and is the response time as perceived by the guest operating system. Refer to the VMware documentation for requirements to use this feature. Other features from vSphere Standard Edition. if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and Presence. Minimum required memory is ~50GB. 10.0 * Cisco Unified Contact Center Enterprise (Cisco Unified CCE) and CVP only support VMware Snapshots for patching and upgrades during maintenance. You can run the HyperFlex Sizer (partner-level access) to doublecheck if HX Edge cluster will accommodate. fresh install 8.x software on VMware / UC on UCS Cisco recommendation is to apply the latest patches and updates recommended by VMware and your hardware vendor. Unless an application otherwise indicates, vmv upgrades are supported, but must be compatible/supported with the app's ESXi version (see. Adding vNIC is not supported unless the UC app supports multiple network connections with different IP addresses. See also VMware Data Recovery and Copy Virtual Machine. For guide to abbreviations, see At a Glance table at http://www.cisco.com/go/virtualized-collaboration. 6K max BHCC per VM VMware vSphere ESXi is mandatory for all virtualized deployments of Cisco Collaboration applications, and is the only supported hypervisor. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. CDR/CMR via CDR Analysis and Reporting (CAR). Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. UCM 12.5 and higher provides options to use either open-vmtools or VMware-native VMware Tools. VMsafe Please note the following caveats: See the Business Edition 6000/7000 documentation for more details. Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. Configuring CUCM - Virtual Machine deployment 4,566 views Aug 18, 2015 26 Dislike Share Go CodeGuru 1.05K subscribers Welcome to the Cisco Unified Call Manager Series. NOTE: support varies by app and version. It is the sum of two other latency values (GAVG = KAVG + DAVG): "KAVG/cmd" (VM Kernel Average Latency per command) - an indicator of CPU resources/performance. We also have a written guide which. NOTE: support varies by app and version. This section provides the IOPS data for a Cisco Unified Communications Manager system under load. CUCM sending CDR/CMR to the external billing server does not incur any additional IOPS. The task should then be complete and the tools should be shown as "OK". Version 14. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. One HDD per 2 physical CPU cores, with at least 4 disks per RAID10 array. General-purpose licenses can be either purchased from and supported by Cisco, or purchased from and supported by a 3rd-party (VMware or other vendor). Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. Expect similar peaks as Cisco Unified Communications Manager during backups and upgrades. Always verify with server vendor if a hardware-vendor-specific ESXi image is required. Follow your compute vendor's instructions for compatibility. It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. As a virtual platform we strongly recommend to stick to VMware products as they are successfully passing the hardware checks of the CUCM installation. NOTE: support varies by app and version. 93-98% of total IO is "sequential writes" with an IO block size of 4 kilobytes. HQ site has high-profile users who require WAN survivability. I have nearly a decade of experience designing, installing, and troubleshooting Cisco Unified Communications systems of all sizes. Mobile + remote access and desktop + mobile softclients for 100% of users (to support WFH / roaming). Method 2: Upgrade from viClient Not supported. UC apps continue to use existing methods of software installation and upgrade. Required VM count for software redundancy will fit on pair of BE7000M (M5) appliances. Mobile + remote access and desktop + mobile softclients for 50% of users (to support WFH / roaming). OVAs for ESXi 5.x include vmv7 and vmv8). To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Calling & Messaging in a maintenance window, not in production, not processing live traffic. Collaboration apps are mission-critical, resource-intensive and latency-sensitive. Disable LRO if on ESX 4.1 and app version < 8.6. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. For deployments leveraging NAS/SAN storage and FCoE (such as UC on UCS B-Series / C-Series connected to Cisco 6x00 Fabric Interconnect Switches), a QoS-capable softswitch (like Cisco Nexus 1000V or alternatives) is strongly recommended. Apps only require vmv4 functionality, so a newer vmv is usually transparent contact Enterprise... 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