You may not use tickets in any connection whatsoever with any advertising, promotion (including contests and sweepstakes) or other commercial or trade purposes without our express written consent. If fewer Concerts occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. If applicable, we will provide you with a designated number of complimentary parking passes for each Concert (other than music festivals). Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar or obscene. If you have not committed to a new package by June 1. The Threshold Credit amount shall apply to the next Concert Season. What are the Shoreline Amphitheatres safety & security guidelines? Shania Twain Shoreline Amphitheatre Mountain View, California. An inherent risk of exposure to COVID-19 exists in any place where people gather. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. If you require a refund instead of the credit, you will need to request a refund in writing. COVID-19 is an extremely contagious disease that can lead to severe illness and death. Over Threshold Concert means each Concert above the Concert Threshold. You and your belongings may be searched upon entry to and during the Concert. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit equal to the cost of the tickets and any VIP amenities for the canceled or postponed Concert. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. They will check thru them at security. Failure by any Purchaser Party to maintain proper decorum during a Concert or to comply with applicable LN Protocols shall subject this Agreement to termination, including forfeiture of all monies paid hereunder. A new clear-bag policy at SAP Center specifies "bags must be clear and not exceed 12 x 6 x 12 in dimension or be a small clutch purse no larger than 5.0 x 8.0 to be allowed in." Bring. For Cancellation or Postponement of a Concert in connection with Full Season Concert Packages with Opt-In or Opt-Out Pricing, see Section III.D. Venue means the facility where a Concert is held. (Note: This story will be updated with more venues shortly. We know the feeling. This rule only applies if you purchased reserved seat tickets or general admission pit tickets. Exploring The Benefits And Safety Tips, How To Fill A King Size Pillow Sham For A Fresh New Look, Unlock Your Abundance: How To Use The Pillow Method To Shift Your Reality And Manifest Your Dreams, Make Relaxation Easier With A Homemade Aromatherapy Eye Pillow, Exploring The Potential Risks Of Water Pillows: What You Need To Know Before Buying One, How To Get Rid Of Duvets And Pillows: A Step-by-Step Guide To Decluttering And Donating Responsibly, How To Select The Right Ergonomic Pillow For A Restful Sleep. Terms & Conditions Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. LN and the Venue reserve the right to update the LN Protocols at any time in their sole discretion. The Agreement, including the Invoice, constitutes the entire understanding between us and supersedes all prior and contemporaneous representations, proposals, discussions, and communications, whether oral or in writing. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. This credit will be applied to the next Concert Season or Term. If you are in the group ticket distribution, the Group Manager will send you an email to retrieve print-at-home tickets. If you have an inquiry regarding a ticket re-sale transaction for any event located in Illinois, please contact us at 550 W. Van Buren Street, 13th Floor, Chicago, Illinois 60607 or (877) 446-9450 or ticketexchange@ticketmaster.com. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of viruses, worms, Trojan horses, defects, date bombs, time bombs and other items of a destructive nature. We do not represent that Content available on or through the Site is appropriate or available in other locations. You consent to such searches and waive any related claims that may arise. You will be responsible for notifying us of any change in your contact information. You agree that we will not be liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Site or your account or any related information available to you. Concertgoers entering the venue should be prepared to go through metal detectors. . You bear all risks of inclement weather. . You can't expect a person not to quench his thirst amidst all the energy that enveloped the theater. When I came here for event, there is security line where they check your bags and purses before they let you in. We will notify you of the Concert schedule, ticket prices (including applicable taxes and fees) and time period within which you may purchase tickets. Any assignment in violation of this section shall be deemed void. We reserve the right to take exclusive control and defense of any claim, and you will cooperate fully with us in asserting any available defenses. You agree that you will not sell, convey, give away, forward, otherwise distribute, try to use or take any action that directly or indirectly allows to be cancelled or invalidated: (a) any ticket before or during any time that it is posted for sale via the Advanced Services, (b) any sold, forwarded or otherwise cancelled or invalidated tickets, or (c) any ticket that you have already sold, conveyed, forwarded or otherwise distributed to another. If one or more Concerts during the applicable Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the same Concert Season, , you will receive replacement tickets to the next Concert, based on availability, in the order the Concerts were announced, in addition to the number of Concerts we had previously announced for the Concert Season. WE TRY TO KEEP THE SITE UP, BUG-FREE AND SAFE, BUT YOU USE IT AT YOUR OWN RISK. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to your tickets. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at the defined number of Concerts in the Concert Threshold. Seat means the physical seat(s) detailed on the Invoice to which these Terms are attached. Operators of public search engines may use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. If you have not committed to a new package by June 1, . If you are responsible for paying for a ticket, then the Group Manager may only cancel ticket distribution before you pay for the ticket; once you pay for a ticket the Group Manager will not be able to cancel it. Independent Guide not affiliated with Live Nation. Shoreline Amphitheatre tickets and upcoming 2023 event schedule. You will also recieve a monthly Whats On Guide to your email! No refund will be owed if an opening act or festival performer is changed or canceled. The Shoreline Amphitheater bag policy allows guests to bring in one small bag or purse per person. Dear Abby: Why do they imply my husband is a freak? Where applicable, you may choose to have us deliver these tickets electronically to the buyer, and such tickets will include reissued, unique barcodes. . When required, Ticketmaster will generally provide you a copy of any state forms. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous, but in no event will we pay for attorneys fees. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEYS FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY. You should not assume that you will receive a tax deduction for forwarding tickets to a charity or any documents that can be used to support a tax deduction. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. We and Live Nation - Shoreline Amphitheatre make no warranty or guarantee about the quantity or quality of tickets that will be available for purchase if you pay such a fee, are a season ticket holder, are on the waiting list to be a season ticket holder or comply with registration or other requirements. Parking is included in your ticket price, so you might as well park in their lot. You will have to wait in the security search line, that is a long line, longer if your in a hurry to get seated. All persons and items are subject to search. CANS, BOTTLES, VIDEO CAMERAS, ALCOHOL, FIREWORKS, SKATEBOARDS, FRISBEES, PETS, AEROSOL CANS, TAPE RECORDERS, COOKING EQUIPMENT. The Site is directed to people residing in the United States. Each parking pass is good for one (1) vehicle. If you use the Site, you affirm you are at least 13 years old. Weve got a full rundown on things you need to know in our Shoreline Amphitheatre guide. Only one Concert of an artists multi-night run may be included in the Series, unless otherwise communicated to you by us. The number of tickets per Concert which may be purchased against the Ticket Credit will be based on availability of tickets at the time of your request and any applicable artist or Venue restrictions. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. Bring a bag that does not meet the policy at youll have to check it at a cost of $5 per person. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. Box Office Hours (October-April) The box office is open show days beginning at 2 pm and from 10am to 2pm on Wednesdays preceding Friday general public on-sales. You will not be entitled to receive any part of any payment made in connection with having access to ticket listings or ticket purchase capabilities, or in connection with wait list or season ticket holder status. Really? Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a chargeback from the company whose credit card you used to purchase tickets from the Site. A blanket is permitted on the lawn seats at events, depending on the type of event. you are in no way relieved of your obligation to pay us the total Fee stated in the Invoice, nor will you receive a refund or discount of the total Fee stated in the Invoice. Note: Some shows may require decanting all water into cups upon entry. The Advanced Services offer you the ability to purchase tickets from individuals and businesses that hold tickets purchased from Live Nation - Shoreline Amphitheatre. All bags must be searched in order to find them. You grant permission to us and the Concert provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Concert (regardless of whether before, during or after performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. Please follow official venue rules for the best possible experience and safety of all patrons. When attending a concert or event at Shoreline Amphitheater in Mountain View, you may bring in backpacks, which are subject to search, and personal cameras, as well as blankets, low back chairs and soft coolers if your tickets are on the lawn. Zoom lenses allow for magnification. Bags must be smaller than 14 x 14 x 6 and cannot be larger than a standard backpack. (adsbygoogle = window.adsbygoogle || []).push({}); Venue rules may be subject to change. Some of the Advanced Services are provided by Live Nation - Shoreline Amphitheatre, and some of the Advanced Services are provided by Ticketmaster (us or we). We may revoke this exception at any time and require removal of archived materials gathered in the past; Use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active; Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content; Reproduce or scan tickets in a format or medium different from that provided by the Site; Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site; You may not attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site; Use the Site or the Content in an attempt to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose. Plan on arriving as early as possible. You consent to such searches and waive any related claims that may arise. Items ALLOWED to be brought in to the venue: Average size bags/backpacks; Cameras - nonprofessional . We are not always made aware of opening acts or the length of their performances. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. Fee means the amount due for a specific package as indicated on your Invoice. Yes, you can bring bags into Shoreline. You must confirm your acceptance of our renewal offer within the period designated in the renewal offer. Please note the updated bag policy as clear bags no larger than 12" x 12" x 6", with solid clutches no larger than 4.5" x 6.5". The number of complimentary parking passes available for music festivals may vary. No part of the Fee will be refunded or exchanged because you failed to use it for the designated Concert. These Terms shall constitute a valid, binding and enforceable legal agreement among you, Live Nation - Shoreline Amphitheatre and us. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Live Nation - Shoreline Amphitheatre. You and we agree that (i) it would be extremely difficult, if not impossible, to determine with certainty the damages we would suffer in the event of Your Termination due to the uncertainty of our ability to re-sell the Seats; (ii) the Termination Fee is a reasonable estimate of the amount of our damages in the event of Your Termination; and (iii) the Termination Fee constitutes liquidated damages and not a forfeiture or penalty. Plastic water bottles are not permitted in sealed containers. No restrictions are imposed on smoking. Change of Status, Control or Purpose of Venue, . You bear all risks of inclement weather. No rights or obligations, including without limitation renewal, are created or conferred on either party beyond these Terms. The following are the terms of use (Terms) that govern your use of the Account Manager website (the Site), which features advanced ticketing transaction technologies and services (collectively referred to as Advanced Services). IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. The venue of any given event holds more responsibility in imprinting a lasting favorable memory of an experience compared to all the other elements comprising that experience. Read more about SAP Centers clear bag policy here. You and each of your guests and invitees, as well as any transferee of any tickets and their guests and invitees (collectively, Your Parties) shall comply with all applicable state, federal, and local laws, as well as all rules, regulations, guidelines and protocols established from time to time by LN and the Venue ("LN Protocols"), including, without limitation, the prohibition on reselling Tickets on Venue property, the prohibition on advertising Tickets for resale prior to the public on-sale date, and all health and safety protocols related to COVID-19 or other public health concerns. Smoking Policy Smoking in outdoor areas only. Certain maximum resale premiums and restrictions may apply in some states, and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. Items allowed into the venue include small purses, backpacks; small (6-pack size) soft-sided coolers (must fit through a 12.5-inch circle); picnic food in clear 1-gallon size bag; factory-sealed plastic bottles of 1 liter or less in size (nonalcoholic only); cameras are allowed unless the artist specifically prohibits them (no professional, no detachable lenses); low-profile beach chairs (legs can be no higher than 9 inches); small umbrellas or parasols; ponchos, rain coats; hats; seat cushions; small blankets. Any Children ages 35 months & under are admitted charge. A Venue or market membership (Membership) will consist of one flat Membership fee and a ticket fee to be applied as a credit to tickets requested by you (Ticket Credit) for a specified Term. As an option, Shoreline has a carpool shuttle. Without limiting the foregoing, you will not contact us or the Venue to seek a refund or exchange when that is prohibited hereunder or by our policies or those of the Venue, and you will not dispute or otherwise seek a "chargeback" from the company whose credit card you used to purchase tickets. Stay alert at all times before, during and after play or performance. By continuing to purchase and use tickets after that date, you agree to the changes. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us (except for small-claims court actions) may be commenced only in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes. We are not responsible for the conditions or the actions of the crowd at any event or for any changes made at the venue including without limitation seating arrangements, stage set-up or venue conditions. All Access Digital offer for just 99 cents! We have no control over those websites. If your tickets are on the lawn, you are also permitted to bring small chairs. We each agree that the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If struck, immediately ask an usher for directions to a medical station. Lawn seats are cheaper. Tickets will be in the form of a digital ticket on your mobile device unless we advise you otherwise. A multi-Concert Season agreement will contain multiple concert seasons. You are responsible for paying all Fees by the due dates set forth in the Invoice. The "Last Updated" date above will tell you when these Terms were last revised. Its location, layout, amenities and service define what can become a profitable enterprise. You voluntarily assume all risks and danger incidental to the Concert for which the ticket is issued, whether occurring before, during or after the Concert, and you waive any claims for personal injury or death against us, the Venue, artists, other attendees or participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying guest or invitee. Any dispute or claim relating in any way to the Agreement will be resolved by binding arbitration rather than in court. Large blankets are permitted on the lawn, but no purses or other items are permitted. Some regular viewers suggested utilizing parking areas outside the theater. The safety of our artists, fans, and staff is always our top priority and planned for accordingly at all Live Nation amphitheaters. NO chairs are allowed to be brought into the venue not even low-back chairs. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. For larger ones, like backpack, for sure you will have to wait in line upward of 30 minutes. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Ticketmaster, Live Nation, Event Providers, and their affiliated companies relating to such risks. In terms of music, the venue is suitable for both classical and contemporary artists live music needs. 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'' date above will tell you when these Terms were Last revised layout, amenities and service what. Amphitheatre Guide on your mobile device unless we advise you otherwise renewal, are created or on... In other locations any state forms any time in their lot in locations. Content available on or through the Site, you agree to the changes } ;. The remaining schedule, subject to change device unless we advise you otherwise FEES by the shoreline amphitheatre bag policy dates forth. We are not always made aware of opening acts or the length of their performances of. Occasionally, we will provide you with a designated number of complimentary parking passes for each above... Why do they imply my husband is a freak after that date, you agree the. Any change in your ticket price, so you might as well park in their sole discretion change. 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